Summary

Degreed Manager with proven leadership and problem solving abilities.

Experience

2009 – Present              Umicore CSM NA                                   Arab, AL

Procurement Assistant & Import Administrator

·            Responsible for reviewing purchase requisitions from originator for accuracy, issuing purchase orders within the SRM ordering system, issuing purchase order to suppliers and confirm receipt

·            Monitor purchase order in SRM system to ensure completeness and/or track down responsible party for appropriate action needed

·            Follow up with suppliers and update delivery dates, as needed

·            Assist Procurement Manager in monitoring inventory to guarantee timely replenishment of required stock per department

·            Assist manager is the bidding process, supplier complaints, KPIs, supplier qualifications and evaluation/rating, as well as business processes and flows

·            In conjunction with all duties listed below

Import Warehouse Administrator – Support Services

·            Responsible for importing finished goods and raw materials by working with broker to ensure Customs Compliance

·            Submitted request to overseas counterparts for finished goods for distribution to customers

·            Submitted request to overseas counterparts or vendors for raw materials used for further processing

·            Received finished goods and raw materials into inventory

·            Managing outgoing inventory with month end balancing and researching discrepancies with warehouse staff

·            Ensure material analysis meets internal specification requirements

·            Backup to logistics department shipping finished goods to customers based on customer specific requirements

·            Backup to customer service representatives entering sales orders and ensuring customer’s delivery requirements are met

·            Issuing sales order invoices to customers once shipped

·            Validated freight invoices were charged correctly by carriers to be sent to Accounting

·            Work with Accounting to balance freight and sales invoices for month end closing

2008 – 2009                  St. Vincent’s Blount                          Oneonta, AL

Patient Care Technician – Emergency Room

·            Responsible for the care of patients while waiting to see the doctor

·            Drew blood for testing

·            Took vital signs and recorded results on patients file

·            Gathered supplies for various procedures for doctor or nurse

·            Watched heart monitors to ensure safe levels of heart rhythms

·            Cleaned rooms after patients were discharged

2008 – 2008                  FPMI Solutions, Inc.Arab, AL

Supervisor – Airport Recruitment Center Help Desk

§        Manage a team of 4 agents answering calls from airport HR staff regarding candidate processing and/or business rules regarding the assessing of candidates within the security officer hiring process

§        Perform annual employee evaluations

§    Work with contract partners on system development, enhancement, upgrades as well as data integrity

§    Work with supervisors to establish more efficient processes and quality control measures

§    Provide weekly, monthly and quarterly reports on each team’s success

§    Ensure team’s metrics are achieved per contract business rules

2003–2008FPMI Solutions, Inc.Arab, AL

Manager - Processing Groups

§        Manage a team of 11 employees in processing Transportation Security Officer applications based on business rules provided by prime contractor

§        Manager a team of 30+ agents making outbound calls to candidate for scheduling computerized tests and making reminders calls to candidates reminding them of their scheduled appointment

§        Manage a team of 6 agents answering calls from airport HR staff regarding candidate processing and/or business rules regarding the assessing of candidates within the security officer hiring process

§        Perform annual employee evaluations

§    Work with contract partners on system development, enhancement, upgrades as well as data integrity

§    Work with supervisors to establish more efficient processes and quality control measures

§    Provide weekly, monthly and quarterly reports on each team’s success

§    Ensure team’s metrics are achieved per contract business rules

Supervisor - Processing Team

§        Supervise group in processing Transportation Security Screener applications based on business rules provided by contractor

§        Perform annual employee evaluations

§        Work with other contracting companies to establish business rules and procedures

Project management duties:

§        Work with contract partners to scope the implementation of new processes, upgrades, enhancements, as well as the migration of data to new system.

§        Identify the requirements for implementation of new processes

§        Created plans for testing new processes to determine accuracy of system functionality

§        Involved in the integration of internal systems

§        Created training materials for new processes or enhancements

§        Trained staff on new processes or enhancements

1999-2003ITC^DeltacomArab, AL

Project Manager

§        Manage major software migration (MetaSolv Solutions/TBS) for entire company, accountable for all phases

§        Serve as Subject Matter Expert for all issues pertaining to new software requirements

§        Training in all facets of new software and its capabilities

1997-1999ITC^DeltacomArab, AL

Provisioning Manager

§        Managed all operations for order entry (ASR) and circuit design of multi-level circuits across entire network for local, long distance, and data service products

§        Provided 20-25 hours per week training for new employees and existing employees

§        Served as hiring manager for Provisioning position openings

§        Supervised and evaluated over 20 employees

1995-1997ITC^DeltacomArab, AL

Circuit Designer

§        Designed most cost effective routes for network/retail circuits across ITC^Deltacom SE network

§        Charged with accuracy of inventory database and inventory reorder criteria.

Skills

Proficient in Word, Excel, Access, PowerPoint, Visio, Lotus Notes, Outlook, Web-based order processing system, ComPanion, SAP, SRM, MAS90 accounting database, Taleo application implementation and migration and Business Objects reporting

Education/ Cerifications

1991-1994               Wallace State Community CollegeHanceville, AL

§        Associates Degree / Electronics

References

Personal:

§        Debbie Burk – 256-738-3592

§        Tonya Horton – 256-200-6001

§        Gary Raabe – 256-566-1002

§        Greg Allen – 256-673-0900